Refund Policy

Q1: Can I request a refund after purchasing study material?

No, all sales are final. Due to the nature of digital products, refunds are not provided under any circumstances. Once the purchase is completed, you will receive an email within 24 hours containing a link to download the material, which cannot be returned.

Q2: What if I mistakenly purchased the wrong study material?

We encourage customers to thoroughly review the product descriptions before making a purchase. Refunds or exchanges are not available for mistaken purchases. However, if you have questions about a product, our support team is available to assist you prior to completing your purchase.

Q3: What if I face issues downloading the purchased material?

If you encounter any technical issues while accessing your purchased files, please contact our support team at ask@hereresearch.com. We will ensure that you receive your material promptly. However, this does not qualify for a refund.

Q4: What if the study material doesn’t meet my expectations?

We strive to provide clear and detailed descriptions of all products to help you make informed decisions. Since the products are digital and accessible within 24 hours, refunds cannot be issued based on subjective opinions or expectations.

Q5: Are there exceptions for refunds due to special circumstances?

We understand that unexpected situations may arise. However, due to the digital and non-returnable nature of our products, no exceptions can be made to our no-refund policy.

Q6: What if there was an error during the payment process?

If a payment error occurs (e.g., duplicate charges), please contact our support team immediately with the relevant transaction details. Refunds will only be issued in the case of verified technical errors, such as duplicate payments. In most cases, technical issues trigger automatic refunds.

Q7: Why do you have a no-refund policy?

Our no-refund policy is based on the following principles:

• Digital products cannot be returned once downloaded.
• Ensuring the fairness of our business model and protecting our intellectual property.
• Providing immediate access (within 24 hours) via email to valuable resources upon payment completion.

Q8: Can I transfer my purchase to someone else if I don’t want to use it?

No, purchases are for personal use only and cannot be transferred, shared, or resold

Q9: How can I ensure I’m buying the right product??

Before purchasing, we recommend:

• Carefully reading the product descriptions and details.
• Reviewing any sample content provided.
• Understanding the level of research for which this material is developed.
• Reaching out to our support team for any clarifications.

Q10: How can I contact you if I have further questions?

If you have additional questions about your purchase or our policies, please email us at ask@hereresearch.com. We are happy to assist you with any concerns.

Final Note

By completing your purchase, you agree to our refund policy and terms of use. Please take a moment to review all product details and descriptions before finalizing your purchase. This ensures a smooth transaction and a clear understanding of what you will receive.