Privacy Policy

At HERE Research Solutions, part of Novel Publishers (“HERE Research Solutions,” “we,” “us”), we respect your privacy and are committed to safeguarding your personal information.

This Privacy Policy outlines how we collect, use, and share your data when you access or use our websites, mobile, or related services (the “Services”). It also applies to prospective customers of our business and enterprise products.

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy or any other agreement governing your use of the Services, please refrain from using them.

1. What information do we collect?

We collect personal information when you register on our site, place an order, subscribe to our newsletter, or fill out a form. This may include your name, email address, mailing address, phone number, or other necessary details related to Innolytic Solutions. However, you may also visit our site anonymously.

2. What do we use your information for?

Your information is used for several purposes. It helps us personalize your experience, allowing us to respond to your needs more effectively. We also use your information to process transactions, and rest assured, it will not be sold, exchanged, transferred, or given to any third-party company without your consent, except when necessary to fulfill your order. Additionally, your information may be used to administer contests, promotions, surveys, or other site features. We may also send periodic emails regarding order-related updates or company news, and you can unsubscribe from these emails at any time by following the instructions provided in each email.

3. How do we protect your information?

We implement various security measures, including the use of a secure server. All sensitive information, such as credit card details, is transmitted using Secure Socket Layer (SSL) technology and is then encrypted into our Payment Gateway provider's database. This information can only be accessed by individuals with special access rights to such systems, who are obligated to keep the data confidential. After a transaction, your private information (e.g., credit card details, financial information) is not stored on our servers.

4. Do we use cookies?

Yes. Cookies are small files transferred to your computer’s hard drive through your web browser (if you allow). They help the site recognize your browser, remember your preferences, and save information like items in your shopping cart. Additionally, cookies allow us to compile aggregate data about site traffic and interactions to improve our site experience. We may contract with third-party service providers to assist us in understanding site visitors, but these third parties are prohibited from using this information for other purposes.

5. Do we disclose any information to outside parties?

We do not sell, trade, or transfer your personally identifiable information to outside parties. However, trusted third parties who assist in the operation of our website or conducting our business may have access to your information, provided they agree to keep it confidential. We may also release information when necessary to comply with the law, enforce our site policies, or protect the safety of others. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Information may also be disclosed if required by law, court order, statutory bodies, rules & regulations.

6. What are third-party links?

Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate privacy policies. We are not responsible for the content, security, or activities of these linked sites. However, we strive to protect the integrity of our site and welcome feedback on these links.

7. Does this privacy policy apply to offline information?

No, this privacy policy applies only to information collected through our website and not to information collected offline.

8. How do I consent to this privacy policy?

By using our site, you consent to our privacy policy. If you do not agree with this policy, please do not use our site. Your continued use of our site after any changes to this policy will signify your acceptance of the updated terms.

9. How can I contact you regarding the privacy policy?

If you have any questions, concerns, or disputes regarding our Privacy Policy, please feel free to contact our privacy team at ask@hereresearch.com. You can also send postal mail to us at 789 Janpath Road, Chanakyapuri, New Delhi, 110021, India.